Frequently Asked Questions
What Payments Do You Accept?
- Cash
- Credit Card: Visa, Mastercard, Amex
(Please Note: that there is a 3.5% credit card service fee on total invoice)
- Email Money Transfers
Do you offer payment plans?
Pre-session payment plans begin with an initial payment of $50, this will secure your session's date and time. Payments can be set up to be made weekly, bi-weekly or monthly with the final payment due at your session. Payments are non-refundable should client choose to cancel or finance less than original agreement.
What is included in my session fee?
Each session includes a pre-session questionnaire, twenty hand-edited images from a fully edited gallery with option to purchase additional images, $50 print credit to use while your gallery is live, photographer talent and time before, during and after your session.
- $50 non-refundable retainer and signed contract will secure your session's date and time
- Optional pre-session payment plan
- Remaining balance is due the day of your session
- Payments accepted are cash, credit and email money transfers
What happens after my session?
Please allow one week for editing. You will then receive access to a private/password protected online viewing gallery where you will be able to select your images, order additional images/prints/products and download high-resolution digital images. The gallery will be online for one week, you should make your image selections within 24 hours and use the remaining time for ordering and downloading.
Can I purchase additional photos?
Additional image packages offered are listed below:
Package 1 | 1 Additional Image
$15
Package 2 | 10 Additional Images
$100
Package 3 | All Images (Full Gallery)
$200
+ 10% off prints and products coupon code
+ collage gallery
Can I make additional purchases at a later date?
Images not selected from your online viewing gallery are not archived and are deleted after the expiration date. Re-upload/activation fee of $50 will be charged for galleries after expiration date.
Do you offer prints and products?
Professional lab quality prints, cards, canvases, wood prints, frame bundles perfect for printing ModernMug Family Sessions, gifts, etc.
What are your travel fees?
My travel fees are $1/km
Locations 3+ hours are subject to accomodation fees.
What kind of gear do you use?
I have always shot with a Canon camera. I use a mirrorless Canon R6 and have a Canon 6D as my back-up.
My favourite lenses are the 35mm, 50mm, 85mm, 24-70mm and 70-200mm.
Do you have a studio?
I have a home-studio available for newborns, children under one and Modern-Mugs Family Sessions.
Do you have a Client Closet?
I have a client closet available for newborn - twelve month sizing.
Maternity dresses are available to rent to my maternity session clients.
- fee covers dress choosing appointment, cleaning of dress after use, seamstress fees from normal wear and tear.